Privacy Policy
Effective Date: March 4th, 2025.
Welcome to Transcript Ninja ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website https://transcriptninja.com (the "Website") and use our transcription services (the "Services").
1. Information We Collect
We collect the following types of information:
- Personal Information: When you use our Services, we may collect personal details such as your name, email address, payment information, and any other information you provide to us.
- Usage Data: We use analytics tools, such as Google Analytics, to collect non-personally identifiable data about how users interact with our Website, including IP addresses, browser types, pages visited, and time spent on our site.
- Uploaded Content: Any audio, video, or text files you submit for transcription are processed solely for the purpose of providing our Services.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our transcription services;
- Process transactions and send related information, including invoices and confirmations;
- Communicate with you about updates, security alerts, and customer support;
- Monitor and analyze trends, usage, and activities to enhance user experience;
- Prevent fraud, ensure security, and comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share data with third-party vendors who assist us in providing our Services, such as payment processors and analytics providers.
- Legal Compliance: We may disclose your information if required to comply with legal obligations or protect our rights and the safety of our users.
4. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
- Access & Update: You may request to access or update your personal data by contacting us.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails.
- Analytics Control: You can prevent Google Analytics from collecting data by using browser settings or opt-out tools provided by Google.
6. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@transcriptninja.com
Transcript Ninja